MILLER RESTORATIONS

P.O. Box 132 

6292 Lee St 

The Plains, VA  20198

(540)253-9862 

 

TERMS AND CONDITIONS

Below are rates and conditions for Miller Restorations.  By reading the statements below these terms are acknowledged and accepted without reservation.

I have spoken with the restoration artist and I am satisfied that I have addressed my primary concerns and I have communicated the restoration expectations completely.  I have discussed any history or distresses that are meaningful and would like to keep (example: Grandpa's cigarette burn).  I allow Miller Restorations to make decisions on restoration processes not discussed (verbally or written) prior, including but not limited to color, finish, and hidden damages.

I feel confident in the training and experience of the technicians and I release them from any liability for damage.  I trust that all members of Miller Restorations will attempt to complete my restoration project to the best of their ability.

TERMS:

Deposits are non-refundable.

Full payment is expected upon receipt of completed items.  We accept cash, Visa, Mastercard or personal check.  Payment is due upon delivery or pickup of completed item.

We ask that the same person making the appointment for the consultation (or dropping off an item) is also available at the time of delivery (or pickup) of completed items.  This ensures to us that the finished product is provided and meets our customers expectations.  We reserve the right to cancel the appointment and assess a missed appointment fee if the person at home at the time of the consultation is unable to make any decisions regarding the project being discussed.  We reserve the right to decline our services to any individual.

We guarantee our craftsmanship for one year after completion.  We do not offer any guarantees on structural repairs, or on the material provided to us to finish. 

Estimates are valid only up to one year after the initial consult.  Work requested after that year will need to be re-evaluated prior to completing the project and may result in another consultation charge.

*Rates increasing by end of 2011*

Hourly rate- In shop -$75/HOUR

Missed appointments  or cancel w/less than 24 hr notice - $50 VA, $75 DC/MD

Consultation Fee - $125

In home touch up/ repair - $195/HOUR

Pick up or Delivery - $75 each way (Northern VA), $125 (DC/MD)

Material Costs - 10% of total cost (does not include any additional items we need to purchase - such as wood, locks, keys, glass, etc.)

Research Fee (example: locating hardware)  - $75/HOUR

Materials shipping charge - 10% of materials cost

Storage fee - If pre-arranged the monthly storage fee is $50.  We provide 30 days storage at no charge upon initial notification of project completion (or projects undecided).  After 30 days a fee of $5 per day per piece is charged for up to 120 days. As of day 121, the item will be considered abandoned and will then be sold to cover restoration & storage fees.